Greetings!
Welcome to the November & December 2009 issue of CHAKRA. In this combined edition our guest contributor, Benjamin Fink discusses how to protect your business from former employees. TEM help members of the ISDA evolve. Karl discovers The Influence of Affluence with Lewis Schiff. We take a look at some future trends and share how you can maximize the Holiday spirit.
Well, what are you waiting for? Get reading! |
Protecting Your Business from Unfair Competition by Former Employees
by Benjanim I. Fink. |
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Have you ever thought about how your business would be impacted if one or more of your key employees resigned and either formed a competing business or joined a competitor? How would it impact your business if the former employee were to solicit your customers or your employees? What if he took confidential information or he downloaded competitive information from your computer system? What if you found that the employees had been planning their move for months?
Two questions immediately come to mind: (1) What legal recourse do you have to minimize the impact on your business; and (2) What could you have done to better protect yourself? While you will never stop employees from seeking what they perceive to be greener pastures, there are some things that you can do to protect your business, including your relationships with your employees and your customers and you confidential information.
The Employee's Duty of Loyalty Under the law of most states, employees owe a duty of loyalty to their employer during employment. Accordingly, prior to the end of their employment, employees cannot legally solicit clients or vendors for a rival business or accomplish similar acts in direct competition with the employer's business. However, what most business owners don't realize is that employees breach no legal duty to their employer by making plans to enter a competing business while they are still employed. Absent enforceable restrictive covenants in an employment agreement, employees are entitled to make arrangements to compete, even before they end their employment, and, upon termination of their employment, immediately compete.
The Best Protection The best way to protect your business against this type of conduct is to have key employees sign employment agreements containing restrictive covenants that protect vendors, customers, clients and competitive information of your business. Such agreements can contain covenants against competition, solicitation of clients, recruitment of employees, and use of confidential information.
Protections Available Without Restrictive Covenants Though the use of an employment agreement containing restrictive covenants is the best way to protect the relationships and information of your business, there are laws that also provide some protection. Most states have a trade secrets statute that protects information that meets certain requirements.
Many business owners incorrectly believe that the trade secrets statutes protect most of the important information related to their business; however, the trade secrets statutes are often not sufficient protection for much of the commercially sensitive and proprietary information of your business. Further, while you may be able to obtain an injunction against the use of trade secrets by former employees, it is usually far more difficult to convince a court to grant an injunction against the employee working for a competitor or in a competitive business. Absent the use of non-disclosure agreements for employees who have access to competitively sensitive information, you may have a difficult time making out a meaningful claim under the trade secrets statutes.
Other weapons in the employer's arsenal are the state and federal statutes that prohibit computer-related misconduct. Many states have laws that make it a crime for any person to use a computer or computer network with knowledge that such use is without authority with the intention of taking the property of another, such as an employer. Most computer protection statutes also make it a crime for any person to use a computer or computer network with knowledge that such use is without authority and with the intention of deleting or in any way removing any computer program or data from a computer or computer network, obstructing, interrupting, or in any way interfering with the use of a computer program or data, or altering, damaging, or in any way causing the malfunction of a computer, computer network, or computer program.
Under these laws, employees can be held liable for downloading and taking information from your computer systems. In order to maximize the effect of these computer laws, strong computer-use policies should be implemented.
Responsibilities of Corporate Officers Finally, in most states, corporate officers and directors have heightened responsibilities to the corporation. For example, if a corporate officer or director is presented with a business opportunity which: (1) the corporation is financially able to undertake; (2) is in line with the corporation's business; (3) is of practical advantage to the corporation; (4) is an opportunity in which the corporation has an interest or reasonable expectancy; and (5) is one where the self-interest of the officer or director by embracing the opportunity would be brought into conflict with the corporation's interest, then the law in most states will generally not permit that officer or director to personally seize the opportunity -- even in some instances if the officer is no longer employed by the corporation.
Conclusion As with any potential problem, with proper planning and education you can save yourself significant loss of business and productive time in the future. If you wish to preserve the relationships your employees have developed on your time and using your resources and funds and/or the proprietary and confidential information of your business, employment agreements containing restrictive covenants are crucial. While alternative remedies are available, carefully crafted agreements and policies will maximize and expedite your ability to obtain legal recourse, including injunctive relief and to minimize the harm any employee or employees can do to your business upon their leaving.
 Benjamin I. Fink is a shareholder in the Atlanta law firm Berman Fink Van Horn P.C. where he focuses his practice on non-compete and other competition-related disputes. This article is intended for general informational purposes only. The article is not intended to constitute, and does not constitute, legal advice. Benjamin I. Fink 3423 Piedmont Road, N.E., Suite 200 Atlanta, Georgia 30305 (404) 261-7711 bfink@bfvlaw.com
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ISDA evolves |
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Members from the Identification Systems Dealers Association (ISDA) recently selected TEM as keynote speakers for their bi-annual convention held this year in Naples, FL.
Delegates gathered from across the county from California, Colorado, Kansas, Massachusetts, Minnesota, New York, Ohio and Florida.

The specially extended version of the evolve program was presented in four sessions over two days and covered the seven ways business owners are able to transform their business. Within the sessions Karl and Adrian challenged the delegates to become game changers and find new and innovative ways to open new markets, and even learn to serve the customers they hate!

Delegates became so involved that they invited the TEM duo to join them for dinner so the debate could continue!
evolve is available in modules ranging from 45 minutes up to four hours. For more information contact karl@thirdeyemanagement.com
About the ISDA:
ISDA is a group of independent distributors, dealers ans suppliers tied together by their expertise in providing plastic card based solutions.
Their Mission:
'To be the recognized profesional organization leading the identification industry by promoting best practices emerging technologies and education.'
ISDA members investigate and discuss the latest technology and products in the identification field. This exchange of ideas and expertise guarantees the availability of the best and most current products and support for their respective members' clients. |
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How to Avoid the 'Bah Humbug' Spirit
& Get Yourself Noticed |
Consider Cause Related Marketing (Giving Back)!
There's nothing like giving to get you in a holiday mood. Your customers will see your human side and you'll give to your community. It's a winning marketing strategy.
For example: Oregon Growers in Hood River. Here's what they are doing. They will donate a jar of marionberry jam to the Oregon Food Bank for every order they get through December 31st. They are also donating jam to anyone who becomes a fan of their Facebook page. Additionally they are coordinating gift baskets from Hood River farmers and producers of local food to go to the food bank. Then they will leverage social media by getting bloggers involved by giving them recipes that use Oregon products.
So if you haven't done so already, start preparing those gift guides, offering tips for holiday savings and sending out press releases about holiday sales and promotions. Then leverage social media and hopefully the song you'll be singing this holiday season is more "Holly Jolly" than Elvis's "Blue Christmas." |
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Well.......did you enjoy it? Was it helpful? Please email and let us know. We are always pleased to hear from you especially if you found something in the CHAKRA that's prompted you or your client to try a new approach or adopt a new idea in business. Tell us about your successes - you never know, we may include them in future issues!
In closing, Adrian and I would like to take this opportunity to thank all our clients, associates, vendors and friends for all their support in 2009 and we look forward to working with you all to make a prosperous and profitable 2010 for everyone.
Make it happen!
Regards,
Karl M. Gibbons & Adrian M. Bevan
Third Eye Management |
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| The Influence of Affluence |
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To a packed audience in Naples, FL. it was my pleasure to introduce Lewis Schiff who gave a presentation based around his books The Middle Class Millionaire and The Influence of Affluence. Both are must reads for anyone in business today!
Critically acclaimed author and authority among private wealth and sales professionals Schiff was the keynote speaker at this years N.A.P.L.E.S. big event! Schiff is widely hailed as an expert in the luxury retail and high net-worth market space. Schiff delivers training and motivation to individuals, corporations and sales-driven cultures based on advanced research and proprietary tools originally developed for leading companies in finance, luxury markets, real estate and policy-making.
In his presentation Schiff made reference to many statistics regarding this new breed of millionaire, but the ones that really caught my attention were:
At the networking after the main event Schiff described the N.A.P.L.E.S. members as "the crowd that puts the 'class' in Middle-Class Millionaire."
Recent News and Reviews about The Influence of Affluence:
The Wall Street Journal..."The key to riches in America, according to Russ Alan Prince and Lewis Schiff, is not thinking like a millionaire but thinking like...a member of the middle class..."
The New York Times..."[The Influence of Affluence] offers tremendous opportunities to those who know how to accommodate him. The book abounds in examples of new services created..."
Bloomberg..."If you think the timing is rotten for a book called The Influence of Affluence, you may lack the drive to become one..."
Newsweek..."Impressively thorough." |
| Trend Watching |
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- A Datamonitor consumer survey in April/May 2009 established that less than half of consumers across 17 countries are satisfied with their work-life balance. Various commitments and demands from work and personal/family life have contributed to the feeling of time-deprivation. People are looking for speed and convenience and anything that allows them to feel more in control of time. (Source: Datamonitor, August 2009.)
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"The Checkout" report found that 28 percent of June 2009 shoppers describe themselves as "preferring to spend more if it saves them time." This was up from 23 percent in May. Additionally, the number of customers (28 percent) who responded that "saving money by shopping around" was their top preference fell from 33 percent the month prior. (Source: M/A/R/C Research and Integer, August 2009.)
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Office furniture manufacturer Details' Walkstation is an electric, height adjustable work station attached to a commercial grade treadmill with a maximum speed of 2 miles per hour, and is designed to allow office workers to burn up to 100 calories per hour without leaving their computer screens(!)
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Expected to go on sale in December 2009, gScreen's dual-screen Spacebook laptop features two 15 inch screens. Last year, Samsung launched the SyncMaster 2263DX, a 22" monitor with an additional 7" screen that can be attached to chat, browse the web, view photos etc.
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Small-Business Owners Step Up
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Small business owners were asked "do you feel there is anything you can do to make a difference in whether your business succeeds or fails?"
69% answered - YES, I'm trying new things to stimulate my business.
31% answered - NO, I hope something will change to make things better. |
Source: USA Today
Want to say YES and become a Game Changer? Contact: Adrian Bevan |
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Great Management Quotes |
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"Customers are hard to find. Never give one a reason to go elsewhere."
Nixon Childs
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| BizNest Takes Flight |
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Mark your schedule - November 25th - The last in the BizNest series of webinars takes flight! Commissioned by the Organization for Entrepreneurial Development (OED) TEM is to present a series of webinars on business development with modules designed to link together or stand alone.

Take off with Negotiating Skills - how not to ruffle feathers!
Participants will have the opportunity to learn the essentials of business development from the convenience and comfort of their home or office by joining in via Internet and phone for this webinar series.
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| Events & Happenings |
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Guest Speaker: Karl M. Gibbons
Topic: evolve |
| TEM are Proud Supporters of |
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A Final Thought |
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There is a saying that there are 3 kinds of people in the world: people who make things happen, people who watch things happen, and people who asked what happened! To paraphrase Mr Gibbons, become one of the people who makes it happen! | |
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